Shipping policy

We have been shipping furniture to our valued customers for over 15 years.

Despite the high cost to ship large, sensitive furniture items, we always strive to make shipping as inexpensive for you as possible.

As a buyer, you typically pay for shipping costs and we arrange professional packing and delivery by experienced furniture shippers and carriers.

Request a Shipping Quote

Selecting this option does not apply free shipping to your order. A request is sent to Rarify to review your order and provide a shipping quote. You may also reach out to info@rarify.co prior to checkout for quotes.

Free Shipping

Basic shipping provided at no charge, selected at our discretion based on the size, weight, and destination of the order. Does not include white-glove service. For freight-eligible items, free shipping is provided as LTL curbside delivery. White-glove service or delivery appointments may be requested for an additional fee.

Standard Shipping

Basic shipping selected at our discretion based on the size, weight, and destination of the order. Does not include white-glove service. For freight-eligible items, free shipping is provided as LTL curbside delivery. White-glove service or delivery appointments may be requested for an additional fee.

Customer Pickup

Some in-stock products may be available for free customer self-pickup at our central, PA warehouses, or from one of Rarify's partner facilities in the US.

Rarify's warehouses are open from 9am to 5pm EST, Monday through Friday, and closed on Holidays.

USM Modular Furniture orders may be eligible for free pickup in New York city depending on inventory. Orders may be picked up from Inwood, NY or Soho, depending on availability.

Please confirm with us in advance of any customer pickup by emailing info@rarify.co.

Freight / Curbside Freight / LTL Freight

Delivery via freight carrier for large or heavy items that cannot ship by parcel. Shipments are delivered curbside unless otherwise stated, to the nearest accessible point at street level. The recipient is responsible for bringing the item inside and removing debris. Appointment scheduling may be available but is not guaranteed; carriers may quote additional costs if extra services are requested.

Some delivery addresses may require special accommodations outside of Rarify's control such as a "Short Truck" for narrow or winding streets, Lift Gate Service, or others. Please notify us if you believe your address may have special requirements.

Blanket Wrapper / White Glove / Local Courier / Walk-up service

Hand delivery by a professional local courier using padded, blanket-wrapped transport. Delivery is typically scheduled in advance with an approximate time window, and the courier may contact the recipient directly to coordinate. Typically completed within 1–3 weeks of order ship date, depending on location and delivery requirements. Deliveries do not include assembly unless requested and/or quoted.

Parcel

Standard small-package shipping via a national carrier (e.g., UPS, FedEx, USPS). Tracking is typically provided. Delivery occurs at the carrier’s discretion without appointment or in-home placement. Signature not required at delivery unless requested by customer.

International Shipping

Shipping methods vary by destination and item type and require a custom quote. Lead times are longer than domestic shipments and are provided as estimates only. Duties, taxes, and customs fees are the responsibility of the recipient.

Customer's Own Shipping Arrangements

Customers may make their own shipping arrangements by notifying us in advance with reasonable notice. However, we do not recommend this option, as we have observed breakage and incident rates to be significantly higher when customers arrange their own shipping. Neither Rarify nor its shipping partners are responsible for any damages or issues that may arise as a result of a Customer's Own Shipping Arrangements. Rarify cannot handle any claims or claim requests for shipments not arranged by Rarify.

1. Lead Times for Newly Manufactured Products

Lead times for newly manufactured products vary. If an item is in stock, it may ship from a third-party warehouse in the US, internationally, or it may be stocked at our facilities in central PA. We provide estimates of lead times on product pages. Though we strive for accuracy when listing estimates, this cannot be guaranteed, and availability is subject to changes outside of our control. We will contact you if your order is impacted by significant delays or changes in lead time.

2. Lead Times for Vintage Products

Vintage products are generally held in-stock at our central PA warehouses, and typically ship out within approximately 1-2 weeks following order payment in full. Most vintage items can ship out within just a few business days. Vintage items are professionally packed and shipped by our shipping partners in Lebanon, PA.

3. Lead Times for Other Products In-Stock at Our Central PA Warehouses

Any other products held in-stock at our central PA warehouses typically ship out within approximately 1-2 weeks following order payment in full. Most of these items can ship out within just a few business days.

4. Lead Times for Made-to-Order, Imported, Custom or Special Order Products

Products that are made-to-order, imported from abroad, customized or otherwise considered a "special-order" by Rarify may have longer lead times. We will likely contact you directly if your order falls into this category.